Return and Refund Policy - Bold and Blue

Last updated: August 25, 2026

Return & Refund Policy

At Bold and Blue, your satisfaction comes first. If a purchase does not fully meet your expectations, our team is here to help you sort it out.

Eligibility for Returns

• Items must be returned within 30 days of the delivery date.
• Products must be unused, unwashed, and in their original condition with all tags attached.
• Items marked as final sale are not eligible for return.

Non-Returnable Items

• Gift cards
• Downloadable products
• Final sale items

How to Request a Return

To initiate a return, please contact our support team at info@bold-blue.com with your order number and reason for return.

Our team will respond within 2 business days with further instructions.

Return Address

Once your return is approved, returns must be sent to:

Bold and Blue — Returns Department
VN OPERATIONS SERVICES LLC
4657 Lake Worth Road, Suite #3452
Greenacres, FL 33463
United States

Please do not send your purchase back without contacting us first — returns without a prior request may not be identified and processed correctly.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–10 business days and credited back to your original payment method.

Exchanges

We accept exchanges for items of equal or lesser value, subject to product availability. Please reach out to us at info@bold-blue.com to arrange an exchange.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at info@bold-blue.com with photos of the product. We will resolve the issue at no additional cost to you.

For any additional questions, please reach out to us at info@bold-blue.com. We are committed to ensuring a smooth experience for every client.